Effective Date: [1st February 2026]
Thank you for choosing Tusher Academy. We want to ensure you have a rewarding experience while using our platform and services. Please read our refund policy carefully to understand your rights and our practices regarding returns and refunds.
1. 7-Day Return Policy
We offer a 7-day return/refund policy for eligible physical items or services, counting from the date of purchase or delivery.
To be eligible for a return, the request must be submitted within 7 days.
Any physical items must be unused, in the same condition that you received them, and in their original packaging.
2. Digital and Subscription Products (Non-Refundable)
Please note that digital products and subscription-based services are strictly non-refundable.
This applies to, but is not limited to:
Online courses, video lessons, and downloadable study materials.
Live class access or webinar registrations.
Monthly, quarterly, or annual subscription plans.
Once access to a digital product or subscription is granted, the service is considered consumed, and we cannot issue a refund or exchange. We encourage you to review course descriptions, curriculum outlines, and free preview materials (if available) before making a purchase.
3. How to Request a Refund
If your purchase qualifies for a refund under our 7-day policy for physical items/eligible services, please contact us with your proof of purchase:
Email: [email protected]
Mobile: 01355-057595
4. Processing Refunds
Once your return request is received and inspected (if applicable), we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment (e.g., Mobile Banking, Internet Banking, or Card) within a reasonable number of business days, subject to the policies of your payment provider.
5. Changes to This Policy
Tusher Academy reserves the right to modify or update this Refund Policy at any time. Any changes will be posted directly on this page with an updated effective date.